Orders are dispatched Monday to Friday through DHL Express except to Portugal, which we sent through DHL Parcel. If your order comes in before 11am, it will ship the same day.

You will be notified by email once the order has been shipped.

PORTUGAL 
FREE SHIPPING for all orders! Next Day Delivery  
FREE RETURNS

EUROPE 
Flat Rate of €15 | DHL Express Next Day Delivery  
FREE SHIPPING for orders above €200
FREE RETURNS

REST OF WORLD

Zone 1 * - Flat Rate €25 | DHL Express
Other Countries - Flat Rate of €35

(*Zone 1: United States of America, Canada, Liechtenstein, Noruega, Suiça, São Marino, Albania, Andorra, Bosnia, Gernsey, Gilbraltar, Ilhas Canarias, Islandia, Jersey)

Free shipping is only valid for non sale items

If you are trying to make an order and your country is not listed, send us an email we may be able to sort that out.

How many days will it take for my package to be delivered?

We stock all products if you place your orders before 11 am it will ship out the same day, and you will receive your order the next day. For orders outside of Europe, expect to receive your order from 2-3 days.

Returns: if you wish to return products you have received, lease do so within 14 days of the package arrival date. The product must be returned unused, with price tag, original packaging and label unchanged.

Shipping costs are non-refundable.

Top return a product, send us an email at info@orpheushop.com.

Cancelations: An order can only be canceled until the shipping of the products. To cancel contact us ar info@orheushop.com